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MARYLAND.GOV EGOVERNMENT NEWS

New Online Vision Certification Service Streamlines the Driver’s License Renewal Process in Maryland

Posted: 5/21/2013

​The Maryland Motor Vehicle Administration (MVA) recently launched the Online Vision Certification Service to allow authorized vision providers to submit eye exam results electronically to the MVA. Vision providers can register to use the service at no charge through the state’s official website, www.maryland.gov, search “vision” or the MVA’s website at www.mva.maryland.gov. Upon registration, the vision provider’s licensing status is verified with the Department of Health and Mental Hygiene to confirm their authority to submit vision exam results to MVA.
 
When vision providers use the Online Vision Certification Service for their patient’s eye exam results, eligible customers can then renew their driver's license through the MVA's website or a self-service kiosk the next business day. In the first month of operation, vision providers have submitted over 400 exam results to the MVA electronically. There is no cost to the providers to sign up for the service; all they need is a computer with internet access. Vision results are valid for 12 months from the date of exam for driver’s licensing purposes.
 
“Like other state agencies, the MVA has been challenged to do more with less,” said John Kuo, MVA Administrator. “Fortunately, MVA has been successful at implementing alternative service delivery strategies like the Online Vision Certification service which allows MVA to minimize the in-branch transactions requiring a customer agent.”
 
All Maryland drivers’ license holders must meet certain vision requirements when renewing their driver's licenses. Customers aged 40 and over must have their vision examined with each renewal while those under the age of 40 are required to have a vision exam every other renewal period. When it is time to renew, Maryland drivers are notified if they are qualified to renew their driver's license via the web or self-service kiosk and are provided information about using Online Vision Certification Service.
 
“The Online Vision Certification Service is another in a series of rapid-firing, helpful and citizen-friendly products developed by our eGovernment portal team,” said Elliot Schlanger, Secretary and Chief Information Officer of the Department of Information Technology. “Maryland drivers, vision providers and state government all reap benefits from this program.”
 
A list of over 240 participating vision providers can be found on MVA's website, www.mva.maryland.gov, by clicking on Online Vision Certification Service. Customers can also contact their providers directly. Authorized participating providers are issued a decal for display in their office after successfully enrolling in the service.
 
The Online Vision Certification Service was developed at no charge for the Maryland Motor Vehicle Administration by NIC Inc., through a self-funded eGovernment services contract with the State Department of Information Technology (DoIT).
 
About Maryland.gov
Maryland.gov is the official website of the state of Maryland (http://www.maryland.gov) and is managed through a public/private partnership between the Department of Information Technology (DoIT) and NIC Maryland. The partnership helps state and local government entities web-enable their services and operates without tax funds. NIC Maryland builds, operates, maintains, and markets Maryland.gov and its eGovernment services.
 
About NIC
NIC (Nasdaq: EGOV) is the nation's leading provider of official state government portals, online services, and secure payment processing solutions. The company's innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the country. NIC provides eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Additional information is available at http://www.egov.com.
 
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