Marketing-driven

Driving awareness and usage is the only way NIC gets paid

Innovative

Leverage private sector creativity and know-how

Cost-effective

Very expensive solution set provided at no cost to government

Pro-citizen

+85% approval rating, gives citizens the self-service they want

Pro-business

+90% approval rating in 5 surveyed states

Proven

30 states, 3,900 agencies use this approach

Fast results

Maryland typically adds 15+ new services per year

Popular services per year

Tax Payments, Business Registration, Professional Licensing, Invoice Payments and Driver & Vehicle Records               

           

High quality

+12,000 services to draw from, and every service is customized, rigorously tested, and continuously enhanced

Usage-based

Toll road analogy: Only those who use and benefit from fee-based services pay for the convenience

Controls in place

Governance and oversight to ensure state receives maximum value