Welcome to Maryland’s customer service website! The Hogan-Rutherford administration is committed to providing the best possible customer service to our citizens.
Our Customer Service Promise serves as the basis of all interactions between state employees and customers.
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
Tell us about your experience.
Click here to complete a three question
customer experience survey.
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The State of Maryland pledges to provide constituents, businesses, customers, and
stakeholders with friendly and courteous, timely and responsive, accurate and consistent,
accessible and convenient, and truthful and transparent services.